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KitchensXpress : Home » FAQ's

FAQs

GENERAL QUESTIONS

Why should I buy from Kitchens Xpress?

We offer the best product, value, and  service for All Wood  Kitchen Cabinets and Vanities.  Kitchens Xpress is your online kitchen cabinet store for all wood kitchen cabinets and vanities.

How long does it take to receive my order once it is placed?

Kitchens Xpress provides the fastest lead time in the industry.  Our lead time approximately is 3-5 days if the product is in stock to ship out and should arrive to your home with in 1 week.  Currently, Kitchens Xpress is still revamping its website so be patient in coming door styles we are trying to produce the best shopping experience.

I’ve checked your website to see available sizes.  Can you customize any sizes besides the ones that are in your website?

Kitchens Xpress does offer a solution for those customer’s that have different sizes not currently stock .   

What is the product made off and how is it packaged?

Kitchens Xpress is located in CA and has to abide by the new CARB regulations imposed by the State.  Therefore, our product will be based on the CARB requirement in CA and will be packaged accordingly for transportation requirements to prevent damaged product.

Do you only offer Mill’s Pride Replacement Doors?

No, Kitchens Xpress offers other products such as Kitchen Cabinet’s similar to what Mill’s Pride carried and was sold thru Home Depot.  We also sell granite sinks, European style cabinetry, and other kitchen accessories.

 

SHIPPING QUESTIONS

How long does it usually take to ship the Doors and Cabinets?

Orders are usually ship within 72 hours. If we are extremely busy it may take longer but we will make sure to prioritize our queue according to your needs.  If you are in extreme rush please indicate that and we will do our best to ship it sooner.  Please note that special order items are subject to a longer lead time.

Once shipped how can I track my order?

Once your order is shipped, we will email you a tracking number with a link to the carrier’s website where you can track your shipment at any given time and get an updated delivery date and time.
Remember that sometimes it takes the carrier’s system up to 24 hours to update, so if you just received your tracking number it may not be available for tracking immediately.

Do you ship to Canada and Mexico?

Yes we do. Shipping to Canada and Mexico depends on the area and subject to a VAT. 
If you live in northern Canada or in a rural area, and you don’t have a terminal in your area the cost of shipping will might change, but those are very rare scenarios.


Assuming you live in or near a major city you shouldn’t have to worry about it, but for a definite answer you can send us your postal code to get a firm shipping quote